Frequently Asked Questions

Everything you need to know about your WowBao Nails experience

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the UK. International shipping times vary by location, usually arriving within 7-14 business days.

Are WowBao Nails products cruelty-free?

Yes, we are proud to be 100% cruelty-free. None of our acrylic powders, gels, or liquids are tested on animals.

What is your return policy for opened products?

Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 14 days of delivery.

Do I need a UV or LED lamp for your gel polishes?

Yes, our professional gel polishes require curing under a high-quality UV or LED lamp to ensure a long-lasting, chip-resistant finish.

Can I change my delivery address after placing an order?

We process orders quickly, but if you contact our customer support team within 1 hour of placing your order, we will do our best to update the address.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Klarna for flexible payment options.